Analisis Kebutuhan Literasi Teknologi di Kalangan Pengguna Internet yang Rentan

Abstract

This research aims to analyze the need for technological literacy among vulnerable internet users, with a focus on groups that have limited access to or knowledge of technology, such as the elderly, people with low education, and people living in remote areas. Technological literacy is an essential skill in the digital age, where the use of the internet can open up access to information, public services and economic opportunities. However, vulnerable internet users often face difficulties in utilizing technology effectively, potentially leading to problems such as online fraud, cyberbullying, and misuse of personal data. This study uses a qualitative approach with data collection techniques through in-depth interviews and observations of vulnerable groups who use the internet. The results show that the level of technological literacy among this group is still low, influenced by factors such as age, education level, access to technological devices, and the inability to understand various threats in the digital world. The findings point to the need for more focused and accessible digital literacy training programs for vulnerable groups. The implication of this study is the importance of collaboration between the government, educational institutions, and local communities in improving digital literacy, so that vulnerable internet users can utilize the internet to their advantage.